Policy & Privacy
Auto Injury Network
Privacy Policy
Effective Date: January 1, 2026 · Last Updated: June 2026
Plain-language summary: Auto Injury Network uses the information you submit to respond to your request, provide accident-related resources, and communicate with you when you choose to hear from us. We do not sell, rent, or share your personal information with third-party marketers. Mobile opt-in information and SMS consent records are not shared with third parties or affiliates for marketing purposes.
1. Who We Are
Auto Injury Network is an informational auto accident and injury resource operated by RTC Direct Marketing LLC. Our website is designed to help visitors review general information after a vehicle accident, submit a case review request, and contact our support team. We are not a law firm, do not provide legal advice, and do not create an attorney-client relationship through this website.
Questions about this Privacy Policy may be directed to info@autoinjurynet.com or 714-794-3989. Our mailing address is 611 Anton Blvd #100, Costa Mesa, CA 92626.
2. Information We Collect
We collect information you choose to provide when you use our forms, request information, or contact us. This may include your name, email address, optional phone number, city or state, accident-related details you decide to submit, and any message you send through the site.
We may also collect limited technical information used to operate and protect the website, such as browser type, device information, IP address, pages visited, referring source, date and time of visit, and general usage activity.
We do not request Social Security numbers, payment card numbers, banking information, medical record files, or government identification numbers through this website.
3. How We Use Information
Information submitted to Auto Injury Network may be used to respond to your inquiry, process a case review request, provide accident-related educational resources, send account notifications you requested, improve website functionality, maintain site security, prevent misuse, and comply with applicable legal obligations.
When you provide an optional phone number and choose to opt in, we may use that number to send SMS communications consistent with the consent language displayed on the form you submitted.
4. No Sale, Rental, or Marketing Transfer
We do not sell, rent, or share your personal information with third-party marketers.
We also do not sell, rent, trade, lease, or transfer mobile opt-in data, SMS consent records, or phone numbers to third parties or affiliates for their own marketing or promotional use.
5. Limited Service Provider Access
We may use trusted service providers to help operate the website, host pages, manage forms, deliver communications, analyze site performance, or maintain security. These providers are permitted to use information only as needed to perform services for Auto Injury Network and are not authorized to use it for their own marketing purposes.
We may also disclose information if required by law, subpoena, court order, government request, fraud investigation, or to protect the rights, safety, and security of our website, visitors, or business operations.
6. SMS and Mobile Communications
If you opt in to receive text messages from Auto Injury Network, message and data rates may apply and message frequency may vary. You can reply STOP to cancel at any time or HELP for assistance. Consent to receive text messages is not required to obtain services or submit information through the website.
SMS messages may include account notifications, request updates, follow-up information, or marketing messages only when you have selected the applicable consent box. Mobile opt-in information and consent records are not shared with third parties or affiliates for marketing purposes.
7. Cookies, Analytics, and Website Tools
Our website may use cookies, pixels, log files, and analytics tools to understand page performance, improve navigation, protect against spam, and measure visitor activity. These tools may collect general device and usage information but are not intended to collect sensitive personal information.
You may be able to limit cookies through your browser settings. Some site features may not work properly if cookies are disabled.
8. How We Protect Information
We use reasonable administrative, technical, and organizational safeguards designed to protect information submitted through the website. These measures may include access controls, secure hosting practices, monitoring, and limited internal access.
No website, form, email system, or internet transmission can be guaranteed to be completely secure. You should avoid submitting highly sensitive information through public web forms.
9. Data Retention
We retain information for as long as reasonably necessary to respond to requests, maintain business records, comply with legal requirements, resolve disputes, prevent fraud, and document communication consent. When information is no longer needed, we may delete, archive, or de-identify it in accordance with our internal practices.
10. Your Choices
You may contact us to request that we review, update, or delete information associated with your inquiry, subject to legal, compliance, and recordkeeping limitations. You may opt out of SMS messages by replying STOP and may request assistance by replying HELP.
11. California Privacy Rights
California residents may have rights to request access to certain personal information, request deletion, request correction, and request information about how personal information is handled. To submit a privacy request, contact us using the information listed below. We may need to verify your identity before processing certain requests.
12. Children’s Privacy
This website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that a child has submitted information, we will take reasonable steps to delete it.
13. Third-Party Links
The website may contain links to outside resources or websites. Auto Injury Network is not responsible for the privacy practices, content, policies, or security of third-party websites. You should review the privacy policy of any outside website you visit.
14. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date. Continued use of the website after changes are posted means you acknowledge the updated policy.
15. Contact Us
If you have questions about this Privacy Policy or how information is handled, please contact us:
Auto Injury Network
611 Anton Blvd #100
Costa Mesa, CA 92626
714-794-3989
info@autoinjurynet.com
www.autoinjurynet.com